Are these needles sterile? Can they be used on humans?
Yes, our products are sterile. They meet EU standards and have CE certification, ensuring that they are absolutely safe for medical use.
Do you accept customization? I need our logo on the box. Or we need to customize other needles. Can you produce them?
Yes, we accept customization, including products and boxes. But please note that there is a minimum order quantity for customization of products. If you need, you can contact us directly and we will discuss more details.
Where is your shipping address?
Hi, we usually ship goods from the Chinese warehouse and use standard logistics to deliver to various countries. The standard delivery time in the United States and the United Kingdom is generally about 5-10 working days. The delivery time to other countries is between 5-20 working days.
Which countries can you ship to?
North America: United States, Canada Europe: United Kingdom, France, Germany, Italy, Spain, Belgium, Ireland, Switzerland, Greece, etc. Asia: China, South Korea, Japan, Thailand, Singapore, Malaysia, etc. Australia: Australia, New Zealand For other countries, you can try to place an order. If you can place an order normally, then we can ship.
After placing an order, when will the order be shipped?
After you place an order, we usually ship your order within 1-2 days and upload the tracking code to our website. At the same time, our system will automatically send you an email when the order is confirmed and the logistics information is updated.
How can I check my order?
After the order is sent, you can find the tracking code in your personal account or in the email we sent to you. Click it or copy it to our TRACKING PAGE to search and view the latest logistics status.
After placing an order, what should I do if I find that the address is wrong or it is incomplete?
Please do not hesitate to contact us via email or WhatsApp and we will promptly correct it. If you have any other questions, you can also contact us directly.
I don't need it anymore, how can I return it?
If you need to return the product, we will provide you with a free return label. But you need to make sure the goods have not been opened and used. Once the warehouse receives the goods and confirms that there are no problems with the goods, we will immediately refund you in full.
Where are these return addresses?
Currently we support return services in 24 countries, including the United States, Canada, Australia, the United Kingdom, France, Italy, Germany, Portugal, Spain, Russia, Japan, South Korea, Belgium, Czech Republic, Switzerland, Brazil, Israel, the Netherlands, Poland, the United Arab Emirates, Saudi Arabia, Chile, Ukraine, Mexico. If your country is not listed, don't worry, we will do our best to handle your problem.
How to contact you?
Email: service@antonmove.com Whatsapp: +86 15035609020 When contacting us, please clearly tell us your order number and your problem so that we can solve your problem more quickly.
